Frequently Asked Question
Below are some of the commonly asked questions by our customers, if you have a question please feel free to contact us by clicking here.
How do I pay?
We accept all major debit and credit cards, as well as Paypal. Cheques are accepted, but despatch of orders will be delayed until payment has cleared.Find Out More About Delivery & Postage
How long will my item take to arrive?
Most items will be despatched within 2 working days using Royal Mail, after which the delivery time is in their hands, although I can normally give you a fairly good idea of when to expect your delivery. Certain areas of Scotland, eg the Highlands and Islands, are often more expensive delivery wise, and may take a little longer, so please contact me prior to purchasing. Local customers are more than welcome to collect or we can deliver ourselves. Please contact us if you are overseas for a delivery quote.Find Out More About Delivery & Postage
What if my item arrives damaged?
Despite my almost obsessive packaging efforts accidents do, on rare occasions happen. Please let me know as soon as possible so that a solution can be worked out.Find Out More About Delivery & Postage
What is PayPal?
Paypal is a safe and secure online payment service. You can use your credit or debit card to make payments even if you do not have a Paypal account.